Frequently Asked Questions

To apply for a rental property, visit our website's rental listings, select the property you're interested in, and click on the "Apply Now" button. Fill out the online application form and submit the required documents.

Typically, you'll need to provide proof of income, a copy of your ID, and references. Additional documents may be requested based on individual circumstances.

 The application process usually takes 3-5 business days, depending on the completeness of your application and the response time of your references.

Yes, there is a non-refundable application fee to cover the cost of processing your application and conducting background checks.

To report a maintenance issue, log into the tenant portal on our website and submit a maintenance request. For emergencies, please call our 24-hour maintenance hotline.

Non-emergency maintenance requests are typically addressed within 48 hours. Emergency requests, such as plumbing or electrical issues, are addressed immediately.

The responsibility for lawn care and snow removal varies by property. Please refer to your lease agreement for specific details.

Rent can be paid online through the tenant portal using a bank transfer, credit card, or debit card. Alternatively, you can pay by check or money order at our office.

To apply for a rental property, visit our website's rental listings, select the property you're interested in, and click on the "Apply Now" button. Fill out the online application form and submit the required documents.

Yes, you can set up automatic payments through the tenant portal to ensure your rent is paid on time each month.

If you are unable to pay your rent on time, please contact our office immediately to discuss your situation and potential payment arrangements.

Pet policies vary by property. Please refer to your lease agreement or contact our office to confirm the pet policy for your specific rental unit.

We will contact you 60 days before your lease expires to discuss renewal options. If you wish to renew, you may sign a new lease agreement through the tenant portal.

If you need to terminate your lease early, please contact our office to discuss your options. Early termination may be subject to fees and specific terms outlined in your lease agreement.

Any modifications to the rental unit must be approved in writing by the property management office. Unauthorized modifications may result in charges or lease violations.

You can contact our office via phone, email, or through the tenant portal. Our contact information is available on our contact page.

Notify our office at least 30 days before your move-out date. Follow the move-out instructions provided, including cleaning the unit and returning keys. A final inspection will be conducted to assess any potential charges.

Utility inclusion varies by property. Please refer to your lease agreement or contact our office to confirm which utilities, if any, are included in your rent.